Home

FaciliQuotes™ Privacy Policy

Effective Date: July 3, 2025

FaciliQuotes™, a division of Facilitools LLC, provides powerful, user-friendly solutions for quote management, job costing, and business automation for service-based organizations. Our platform is accessible at www.faciliquotes.com (the “FaciliQuotes Website”), with customer resources and support available through our online portals (collectively, the “Websites”).

This Privacy Policy describes how we collect, use, share, and retain information through our Websites and services.

1. Consent

Please review this Privacy Policy carefully. By accessing or using the Websites, you consent to our collection, use, sharing, storage, and retention of your personally identifiable information as described herein.

2. Third-Party Websites

The Websites may contain links to third-party websites or services, such as social networks or integrations, over which we have no control. If you choose to visit or interact with these third-party websites (“Third-Party Websites”), you are subject to their privacy policies and practices. We encourage you to review their privacy notices. We do not endorse or make any representations about Third-Party Websites.

3. Information Collection

We collect information in several ways:

  • Information you provide: When you register, create a profile, submit a request, or otherwise interact with our Websites, you may provide personally identifiable information such as your name, business name, email address, phone number, or mailing address.
  • Information from third parties or public sources: We may receive your information from third parties (e.g., integration partners, service providers) or public sources such as company websites or professional profiles.
  • Usage information: We automatically collect certain non-personally identifiable information through cookies and similar tools, such as device type, browser, operating system, pages viewed, visit duration, IP address, and referral URLs. See Section 5 for more details.

We may combine information you provide with information from third parties or your usage data to deliver a more consistent and personalized experience.

4. Information Transfer for Non-U.S. Residents

If you reside outside the United States and use our Websites, your information will be transferred to and processed in the United States under U.S. law, which may not offer the same protections as those in your country.

5. Cookies and Information Collection Tools

Cookies are small data files sent to your browser when you visit a website. We use cookies and similar technologies to improve your experience, analyze usage, and support essential functions. Most browsers allow you to manage cookie preferences; however, disabling cookies may limit some features. For details, visit www.allaboutcookies.org.

We may use third-party analytics providers, such as Google Analytics. You may opt out of Google Analytics using their browser add-on.

6. Information Usage

We may use collected information for purposes such as:

  • Operating, maintaining, and improving the Websites and services
  • Providing requested solutions or services
  • Personalizing your experience and communications
  • Marketing FaciliQuotes™ or Facilitools solutions, and occasionally, trusted partner products
  • Responding to your requests or feedback
  • Security, fraud prevention, and compliance
  • Data analytics and research
  • Enforcing our Terms of Use or other agreements

7. Information Sharing

We may share your information as described when collected, or as follows:

  • With your consent
  • With our affiliates
  • With trusted third-party service providers performing services on our behalf (e.g., hosting, analytics, payment processing, email delivery)
  • With business partners offering products or services that may benefit you
  • For legal, compliance, or security reasons, or to protect rights, property, or safety of us, you, or others
  • In connection with a business transaction (e.g., merger, acquisition, reorganization)

8. Information Storage and Retention

Your information may be stored electronically by Facilitools or trusted service providers. Data is retained as long as necessary for business operations, compliance, resolving disputes, enforcing agreements, or as required by law.

9. Information Security

We employ reasonable security measures to protect your information. However, no system is completely secure, and transmission of data over the Internet carries inherent risks. You are responsible for safeguarding your account credentials.

Access to secure areas of our Websites is limited to authorized users. We may suspend access without notice if security is compromised.

10. Effective Date and Policy Changes

This policy is effective as of July 3, 2025. We may update this Privacy Policy periodically and will post changes on this page. Please review this page regularly for updates. Continued use of our Websites after changes are posted constitutes acceptance.

11. Updating Information or Preferences

To update your personal information or preferences, please contact us at support@faciliquotes.com.

12. Children’s Privacy

FaciliQuotes™ does not knowingly collect information from children under the age of 13. The Websites are not directed to children under 13.

13. Your California Privacy Rights

California residents may request information about our sharing of their personal information for direct marketing by emailing support@faciliquotes.com with “Request for California Privacy Information” in the subject line.

14. Do Not Track

The Websites do not currently respond to “Do Not Track” browser signals. For more information, visit www.donottrack.us.

15. Questions and Comments

For any questions or comments regarding this Privacy Policy, please contact us at support@faciliquotes.com.

16. Legal Disclaimer

Legal Disclaimer: This Privacy Policy is provided for informational purposes only and does not constitute legal advice or create any contractual or legal rights on behalf of any party. While we strive to ensure that our privacy practices comply with applicable laws and regulations, we recommend that you consult with your own legal counsel regarding your rights and obligations in relation to the collection, use, and sharing of personal information. FaciliQuotes™ and Facilitools LLC disclaim any liability for any errors or omissions in this policy or for any actions taken in reliance on its contents.